An Insight into the Guardian Angel System

Guardian Angel System

In addition to our standard AngelCare Service, AngelCare+ clients will have all servers and workstations monitored by the Guardian Angel System*.



IT Asset Management

With a complete hardware and software inventory of the servers, workstations, mobile computers and software on the network we are able to get to the root of problems and provide solutions quickly and efficiently. This solution can expand beyond the walls of the organization to multiple remote locations.

Accessible from one integrated and consistent web-based interface, the Guardian Angel Automation Platform delivers this comprehensive hardware and software inventory right to your fingertips. Automatic recurring network discovery and system audits keep inventory up-to-date and accurate at all times. Using only a Web browser, we can quickly access the computer inventory information needed to see and manage the network efficiently from anywhere at any time.


Software and License Audit

Discover and inventory all software applications, license keys and duplicate licenses.

•    Prevent users from launching unauthorized software whether it is installed or not, even when not connected to the network
•    Maintain a comprehensive view of software license use and easily respond to audits with extensive application usage, license compliance reporting  and license reporting features
•    Powerful query and reporting capabilities let you quickly view, analyze and understand your IT environment


System Configuration

With the Guardian Angel, configuration of your inventory and asset management is easy. Deploy Guardian Angel agents in the network and you’re done! The system gathers the information from the machines and reports back to your Guardian Angel server.


Compliance

To maintain corporate compliance, it is essential to know what software is installed on which machines and the license availability of your critical business applications and operating systems. Using the Guardian Angel detailed reporting capabilities, we have access to the critical information about your IT assets.


Performance Monitoring

No businesses can afford system outages and bottlenecks that affect productivity and customer satisfaction.  Proactive IT system and application monitoring can help us mitigate availability issues before users notice any difference in performance.  Using Guardian Angel, you can:

•    Proactively monitor systems and devices to efficiently detect potential problems and automatically respond to defined conditions
•    Implement best practices to identify and resolve network infrastructure and system problems
•    Optimize efficiency



Maximize Network and Server Uptime

With Guardian Angel  you can maximize network availability and uptime by monitoring all aspects of your network servers, workstations and devices. When a monitoring threshold limit is detected, Guardian Angel  can send an alarm via e-mail, create a service incident and take automated remediation action such as restart a service, rebooting the machine, or running a specific predetermined procedure.


Green Computing

As a major source of energy use, IT has a critical role to play in the "green initiative".  By combining the power of the Guardian Angel System with the functionality of Intel vPro™ Technology, we can implement power management without compromising system management, increase productivity while at the same time contributing to energy conservation.

By automating IT processes, implementing best practices and providing consistent customer service levels, even while going green, you can still wake up an out-of-band PC or Laptop to perform software updates, patches, backups and more. What's more, we can do it all remotely eliminating the  need to travel to fix a problem. Reduce your carbon footprint while improving IT service.

*some of the features listed will incur additional charges

Call us now for more details 01923 470899 or email mailbox@angeltech.it